Dramatic vignettes illustrate twenty-one problem situations correctional officers face in their daily encounters with inmates. Following each problem, officers are asked 'What would you do?' and the video is stopped for discussion. The problems include inmate complaints about job assignments, accusations of mistreatment, attempts to make deals with officers, sexual advances toward officers, and suicide attempts.

This video is part of the Correctional Facilities Employee Series whose programs provide both a thorough orientation to new correctional facilities employees as well as insightful refresher training for experienced employees.