A number of problem situations correctional officers encounter on the job are dramatized. After each situation, the video is stopped and officers are asked to assess the problem and decide how to handle it. The situations include an inmate accusing an officer of prejudice, an inmate accusing an officer of a sexual advance, and an officer smelling alcohol on the breath of an inmate who is about to be released.

This video is part of the Correctional Facilities Employee Series whose programs provide both a thorough orientation to new correctional facilities employees as well as insightful refresher training for experienced employees.