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Actions & Attitudes: Providing Extraordinary Customer Service

Actions and Attitudes is one of the only customer service videos on the market specifically designed for training in a retail environment. Join our host as he shops at a clothing store, hardware store, flower shop and electronics store. Your employees will see examples of good and bad service from the customer's point of view at each location and learn customer service skills that will enable to handle situations in your organization's retail environment.

Duration 18 min
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License Price
24 Hours Streaming $195
1 Week Streaming $295
1 Month Streaming $495
Quantity Price
50-74 Users $7.50
75-99 Users $7.00
100-149 Users $6.50
150-199 Users $6.00
200-249 Users $5.50
250-299 Users $5.00
300-349 Users $4.50
350-399 Users $4.00
400-449 Users $3.75
450-499 Users $3.50
500-599 Users $3.25
600+ Users $3.00
License Price
1-100 employees $499
101-500 employees $999
501-1000 employees $1499
1001-1500 employees $1999
1501-2000 employees $2499
2001-3000 employees $2999
3001-5000 employees $3999
5001-7500 employees $4999
7501-10,000 employees $5999
10,001-15,000 employees $6999
15,001-20,000 employees $7999
20,001 + Contact Us $0.0
PRICE:  $0.00

Actions and Attitudes is one of the only customer service videos on the market specifically designed for training in a retail environment. Join our host as he shops at a clothing store, hardware store, flower shop and electronics store. Your employees will see examples of good and bad service from the customer's point of view at each location and learn customer service skills that will enable to handle situations in your organization's retail environment.

Retail businesses live or die by the customer service they provide. In today's world of online reviews and social media, organizations cannot afford to provide poor service. One bad moment could be broadcast to thousands and the same goes for good moments...your great service moments could provide you with a permanent glowing review that lasts forever. Make sure that your employees are armed with the skills to set your organization apart and provide the service that will allow your business to thrive.

Products Specifications
Formats Available DVD, USB, On Demand Streaming, ONLINE, SCORM or MP4
Duration 18 min
Supporting Materials PDF Training Guide, Quiz
Language English
Languages Available English
Copyright
Product Categories
Retail, Customer Service