The Employee Awareness Series consists of 8 outstanding training programs specializing in employee awareness and emotional intelligence. Skill sets are essential to complete projects and tasks but an awareness of effective communication and presentation is the foundation from which one's skill sets will be complemented.
The Business Essential Series contains 33 powerful short HR training films (that includes a bonus film). From safety training to teamwork to meetings, this mega series will inspire your employees and managers to challenge their way of thinking and become more cooperative and productive. The secret is to incorporate short films on understanding emotions and expanding awareness.
The Employee Excellence Series contains 33 powerful short films that HR administrators want to see most. Though short in length, the titles are packed with business secrets and valuable tips. Employees will learn a myriad of soft skills to create a congenial, efficient, and productive workplace.
Thirty-five "One-Minute" films comprise this exciting seven week course on soft skills, motivation, and behavior guidance. For continuity, streaming includes the entire series instead of single titles.
Every organization needs organization. The Employee Manual lays the groundwork for work behavior, policies, and standards. This handbook is to prevent legal disputes between employers and employees, protect you from favoritism and discrimination charges, and allows you to consistently add, monitor, and measure the results. The course will take you step by step to complete the templates provided (manual, job procedure, and procedure guide).
The Healthy Body and Mind series consists of eight films on depression, suicide prevention, and acceptance of self. Viewers will benefit from the encouraging messages, beautiful imagery, soothing narratives, and comforting music.
Company sustainability relies on their ability to change. Well, change has a new component: Working Remotely. Experts predict we won't go back to normal. We will go forward to a new normal that will reduce costs, increase productivity, and improve employee well-being.
Stress is certainly prevalent in the workplace but employees are often afraid or ashamed to ask for help. Personal lives account for 20% of stress and discord. Considering we spend a substantial amount of time at work, a company has an opportunity to offer assistance to these employees who are hurting, misguided, or addicted; basically, good people with a problem.
Discussion is the first step in achieving solutions. It is not easy being a young adult, especially in this day and age. This new generation faces many concerns and issues in need of dialog and resolution.
Too many customers these days are frustrated and headed for the door. What they need is service that's efficient and painless, with minimal effort on their part; in other words, customer service made easy.
These days customers are making their buying decisions based on reviews they see online. This new kind of customer feedback puts service providers in a very vulnerable position, but there is something you can do about it.
When you hiring new talent, finding the right person with the right attitude and mind-set is a top priority. This program shows you how to make that happen.
These days success at every level of business depends not only on good ideas, but on the ability to communicate them. This video shows you why good ideas need somebody to lead them through the process.
Do you lead with your gut -- or your head? When problems arise at work, how do you react? The key to managing other people is learning how to manage you.
For organizations that have experienced a traumatic event in the workplace (or just want to be prepared) this program gathers leading experts in the field of trauma, who give practical suggestions for moving forward.
This program illustrates realistic customer service problems in a variety of situations that can frustrate both customers and employees. The video provides solutions to these problems that satisfy everyone: the customer, the organization and the employee.
This video takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers.
Learn four practical, effective techniques for improving communication in the workplace: making yourself clear, adding reinforcement, becoming an active listener, and finding hidden messages.
Lack of trust is one of the main impediments to effective teamwork. This video training program demonstrates how to build and maintain trust among team members.
Find out how an employee involvement program transformed a company. The real people involved -- workers, supervisors, and managers -- recreate the dramatic story of how they turned their company around.
What's the best way to inspire your team? This video demonstrates practical ways to make work life more meaningful, productive, and rewarding for everyone.
In the United States, anxiety affects 40 million adults, or nearly 1 in 5 people. With this quick, engaging dvd video, you'll unlock the power of your mind, body and spirt to overcome anxiety naturally and feel calmer. Available individually or as part of the Health and Wellness Natural Remedies Series.
Every year, 350 million people worldwide suffer from depression - that's more than the population of the United States. Some 7% of Americans experience depression every year, costing more than $80 billion in lost productivity and healthcare. This engaging DVD video provides natural remedies that really work for you or anyone you know, whether depressed or just feeling the occasional blues. Available individually or as part of the Health and Wellness Natural Remedies Series.
Alcoholism, drug abuse and other addictions are skyrocketing. More than 34 million Americans are addicted to alcohol and/or drugs. That's about one in every 10 Americans over the age of 12, or roughly equal to the entire population of Texas. With this quick, engaging DVD video, you'll explore what addiction really means - and what causes it. You'll unlock the power of your mind, body and spirt to overcome addiction, and stop self-destructive behaviors. Available individually or as part of the Health and Wellness Natural Remedies Series.
This series of three health and wellness video programs are designed to help you recover from issues that many of us face in our daily lives. Stress from work and personal interactions can lead to long term health issues such as anxiety, depression, addiction to drugs, etc. With these three videos, you'll discover natural remedies for physical, mental and spiritual health.
The Customer Service Zone video training dvd serves as a customer service meeting opener, introductory training, and refresher training. Your team will gain knowledge from dozens of sources from customer service experts to real-life customers. This in-depth customer service training features clear, concise, easy-to-remember learning points, repeated throughout to ensure for maximum retention.
A short telephone service video to help customer service teams understand the value of credibility through honesty with customers. Available individually or as part of the Customer Service Impact! Series.
A short telephone service video to help customer service teams understand the value of proper communications in a variety of customer situations involving cultural diversity. Available individually or as part of the Customer Service Impact! Series.
A short telephone service video that focuses on measurable results and balancing various aspects of customer service. Available individually or as part of the Customer Service Impact! Series.
A telephone service video that focuses on learning how to recognize competency and skills of customers and be able to better help their clients. Available individually or as part of the Customer Service Impact! Series.
Customer service training video with tips for dealing with difficult customers. Available individually or as part of the Customer Service Impact! Series.
Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action.
As businesses increasingly outsource operations across the globe, it's essential that you train your people how to work across technology with other cultures.
As our world becomes increasingly interconnected, people need to develop greater cultural diversity skills. It's up to you to provide intercultural communication training to effectively communicate with and understand other cultures.
To succeed in international business in Argentina, you need proper preparation. Failure to understand this proud culture will cost you time, money, or worse.