The S.T.O.P. shop is a loss prevention training video specifically made for retail associates. The program covers both internal and external factors that affect shrikage in retail stores. The techniques presented in the program are designed to become part of every associates routine giving them the tools they need to find shoplifting and other factors that cause loss.
Actions and Attitudes is one of the only customer service videos on the market specifically designed for training in a retail environment. Join our host as he shops at a clothing store, hardware store, flower shop and electronics store. Your employees will see examples of good and bad service from the customer's point of view at each location and learn customer service skills that will enable to handle situations in your organization's retail environment.
This one of a kind video is specifically designed for recruiting, interviewing and hiring for retail organizations. Finding and hiring the best associates is quite possibly the most important job of any retail manager. This program will take your managers step by step through the process and leave them armed with the training needed to staff your store with reliable and effective employees.
A sales training video course specifically for retail! Perfect for new employees or freshen-up seasoned veterans, this program presents a logical, five-step selling process which new hires can easily memorize and start using with customers right away.
Leadership is a skill which must be developed and practiced. This program focuses on building new leaders for all divisions and at all levels of your retail organization. With an emphasis on communication skills, we learn some of the specific tools managers may use to improve individual and team performance.
An Employee Orientation for Retail Training Course. Teach your employees the basics of any retail job and get them prepared to enter your workforce. Welcome to the team is one of a kind course and one of the only retail employee orientation programs ever made.
This program is presented from an awareness point of view. Role plays are not presented in this program. Rather, we look at the positive actions which all employees should take in creating a productive and safe work environment. This program works well as a meeting starter to begin discussion on the topic.