The following programs provide both a thorough orientation to government employment for new city, county, state and federal employees as well as insightful refresher training for experienced employees.

This video shows what is takes for government agencies to provide good customer service to the public and to fellow staff members.

This video shows how goverment employees should handle encounters with difficult citizens.

This video examines the ethical principles common to all government codes of ethics. Through realistic situations, new employees learn the ethical practices expected of them and experienced employees are questioned about how well they are still meeting those expectations.

The citizens expect their government agencies to be run efficiently and professionally. In this video new employees see what it takes to be a professional staff member, and experienced employees are asked questions to see if they are still the professional they think they are.

This video covers what every government employee must do to prevent work-related injuries.

Embracing diversity and inclusion has become vital for government organizations who wish to effectively service the diverse demographics of today's modern world. This brand-new September 2016 production emphasizes that accepting and including all of the diverse traits, beliefs, talents, knowledge, styles and experience employees bring to the workplace stimulates innovation, productivity, efficiency, employee morale and retention.

Government organizations that embrace diversity and inclusion are in a far better position to serve a diverse population base and managers and supervisors are in the best position to affect the sucess of diversity and inclusion programs. Managers are involved in recruiting, hiring, promoting, work assignments, team selections and many other important duties where the inclusion of diverse talent will profoundly influence productivity, innovation, service, employee rentention and employee morale.

Sensitivities And Protocols For Voters With Disabilities - This program is dedicated to helping election officials understand how to make voting as easy and accessible as possible for voters with disabilities. We hope that it will help you as you accommodate voters with disabilities. The title of the program is Sensitivities and Protocols. Election officials must be sensitive to the needs of voters with disabilities in order to ensure that the voting process is accessible.

For those who have not had the opportunity to visit Washington D.C. our nation's capitol, this program gives you a glimpse of many of the landmarks - Capitol Building, White House, U. S. Supreme Court Building, Washington Monument and Lincoln Memorial.