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Asking Behavioral and Situational Interviewing Questions

Help managers conduct structured, fair interviews using behavioral and situational questions, competency-based evaluations, and consistent candidate scoring.

Duration 12 min
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Asking Behavioral and Situational Interviewing Questions teaches managers how to interview candidates using structured, job-related behavioral and situational questions instead of relying on intuition. Participants learn to identify competencies, ask open-ended questions, assess answers consistently, and make fairer, evidence-based hiring decisions.

The training explains how these interviewing methods can help reduce bias, improve hiring accuracy, and strengthen teams.

What you will learn
  • Understand the organizational costs and consequences of poor hiring decisions
  • Recognize the limitations of unstructured interviews and intuition-based judgments
  • Identify and reduce bias and stereotypes during candidate evaluation
  • Distinguish behavioral questions about past actions from situational questions about hypothetical scenarios
  • Create open-ended, job-related questions that reveal relevant competencies
  • Identify essential competencies from job descriptions, duties, and successful performers
  • Use consistent rating scales to evaluate candidate responses objectively
  • Assess communication, problem-solving, teamwork, and adaptability
  • Structure interviews for fairness, consistency, and employment-law compliance
  • Make evidence-based hiring decisions that improve selection and reduce turnover
Products Specifications
Formats Available DVD, USB, On Demand Streaming, ONLINE, SCORM or MP4
Duration 12 min
Supporting Materials PDF support materials and quiz; completion tracking for Online/SCORM
Language English
Product Categories
Hiring & Firing
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