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This collection consists of 5 DVDs for the most popular topics and critical skills for customer service teams.
This collection consists of 5 DVDs for the most popular topics and critical skills for customer service teams.
Levels of Learning training video that focuses on learning how to recognize competency and skills of customers and be able to better help their clients.
Credibility Through Honesty training video is designed to help customer service teams understand the value of credibility through honesty with customers
Cross Cultural Communication - Customer Service training video is a powerful tool to help customer service teams understand the value of proper communications in a variety of customer situations involving cultural diversity.
Dimensions of Service training video will help customer service teams to focuses on measurable results and balance various aspects of customer service.
The Angry Customer training video will help customer service teams with tips for dealing with difficult customers.
| Programs | Regular Price |
|---|---|
| Levels of Learning | $295 |
| Credibility Through Honesty | $295 |
| Cross Cultural Communication - Customer Service | $295 |
| Dimensions of Service | $295 |
| The Angry Customer | $295 |
| If Bought Separately = | $1,475 |
| Special: $895 | |
Products Specifications
| Formats Available | DVD |
| Duration | 22 min |
| Supporting Materials | Facilitator's Guide on CD: Activities, Discussion Questions, Student Worksheet, PowerPoint, Pre and Post-Training Assessment |
| Language | English |
| Languages Available | English |
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