The Customer Service Zone video training dvd serves as a customer service meeting opener, introductory training, and refresher training. Your team will gain knowledge from dozens of sources from customer service experts to real-life customers. This in-depth customer service training features clear, concise, easy-to-remember learning points, repeated throughout to ensure for maximum retention.

In the galaxy of customer service, Curt Hinderman is lost in space. Until one dark night, when his car breaks down en- route to a mandatory training session, and the tables are turned as he finds himself needing urgent help from his customers. Aided by the mysterious Angela, Curt discovers the essentials of great service -while taking your audience on a journey of discovery.

As this fresh, entertaining tale unfolds, you'll find your audience completely absorbed by the learning points, while training becomes simple yet highly effective. Enjoyable and easy-to-use, Customer Service Zone is an essential resource for all organizations serving customers.

Based on extensive expert research, utilizing expert adult instructional design principles, this training video will ensure that organizations are successful in developing employees to provide unsurpassed guest experiences.

Enjoy the Benefits of Visual Learning: A picture is worth a thousand words! With this entertaining, engaging story, you'll find it easy to create an emotional connection with your team and foster effective learning.

Easy to Use: Just pop in the DVD! And with the valuable, feature packed leader's guide, it will be easy to create an enjoyable, effective learning session.

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