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Emotional Intelligence in the Workplace

Develop emotional intelligence at work through self-awareness, emotional regulation, empathy, effective communication, and stronger professional relationships.

Duration 18 min
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24 Hours Streaming $195
1 Week Streaming $295
1 Month Streaming $495
1 Year Streaming $1495
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50-74 Users $8.5
75-99 Users $8
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2000-2999 Users $3
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1-100 employees $499
101-500 employees $999
501-1000 employees $1499
1001-1500 employees $1999
1501-2000 employees $2499
2001-3000 employees $2999
3001-5000 employees $3999
5001-7500 employees $4999
7501-10,000 employees $5999
10,001-15,000 employees $6999
15,001-20,000 employees $7999
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Emotional intelligence helps employees and leaders recognize, understand, and manage their own emotions while responding thoughtfully to others. This course explores the connection between emotional awareness, sound judgment, strong relationships, and workplace performance.

Through practical examples and self-assessment, participants develop strategies for handling stress, communicating with empathy, responding to criticism, resolving conflict, and building trust across teams.

What you will learn
  • Understand what emotional intelligence is and why it matters at work
  • Recognize how emotions influence thoughts, behavior, and decision-making
  • Manage emotions to remain calm and focused under stress
  • Build patience and self-control for better judgment and problem-solving
  • Recognize emotions in others to strengthen empathy and social awareness
  • Improve listening and communication through verbal and nonverbal cues
  • Handle criticism, offer constructive feedback, and resolve conflict effectively
  • Learn to apologize, forgive, and sustain positive professional relationships
  • Apply emotional intelligence to leadership, teamwork, and trust
  • Create a supportive, productive, and emotionally healthy workplace
Products Specifications
Formats Available DVD, USB, On Demand Streaming, ONLINE, SCORM or MP4
Duration 18 min
Supporting Materials PDF support materials and quiz; completion tracking for Online/SCORM
Language English
Product Categories
Communication
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