One of the most common mistakes in hiring new employees is thinking, "we can change them." An organization can train, sharpen proficiency, and improve productivity in its staff, but it's almost impossible to change someone's attitude from the outside.

Why focus on attitude? Because skills can be taught, but attitude cannot, and attitude determines altitude.

If you've hired someone who seemed right for the job only to find later that the person could not function in your organization, It's likely the issue was their attitude.

The numbers are in: today a fewer number of people are doing more work. Organizations just cannot afford costly hiring mistakes. Intake, acclimation, training; it costs time and money. So finding the right person with the right attitude and mind-set is a necessity, not a bonus.

In these lessons a newly promoted manager needs to quickly hire a replacement for himself. Fortunately he gets some valuable advice from a fellow team member. She guides him through the entire hiring process, from planning and interviewing to evaluation. As a result he is able to hire someone with the skills and attitude necessary for the job. But most importantly, viewers will gain the skills along with him.

Lessons include: