"It's now what happens to you, but how you react to it that matters."

The key to managing other people is learning first how to manage yourself!

As the leader of an organization or a team you should expect problems. So how do you react?

Do you lead with your gut or with your head? This is the dilemma that the host of "Managing Me" faces. When problems come up at work, we watch as he reacts with either impulse or reason.

As each situation plays out, the ideal reactions become clear:

Viewers will recognize that how a person reacts often has a far greater impact on morale, on retention, and on productivity than any problem ever could.

The key to managing other people is learning how to manage you.

Lessons include what to do when: